Our Tools

You are well equipped!

We offer a number of tools and measures that will help you gamble responsibly. Each tool can be used to keep track of a specific aspect of your gambling, such as time or money management. Using one or a combination of these tools will serve as a safety net, protecting against going overboard by allowing you to plan ahead.

Deposit Limit

This tool allows you to limit the amount of money you are able to deposit into your account on a daily, weekly or monthly basis. If you reach the specified limit, you will be unable to add any more funds until the required time has elapsed. This is a useful tool if you feel that you are spending more money on gambling than you intend to.

Loss Limit

This limit enables you to limit the amount of money that you are able to lose on a daily, weekly or monthly basis. If you reach the specified limit, you will not be able to continue to wager, limiting the amount you are able to lose. This is a useful tool if you feel that you are losing more money than you afford to.

Session Limit

The Session Limit enables you to specify how long you would like to be able to be logged in for. You will receive a popup before reaching the session limit, informing you that your session limit will soon be reached. Once the limit is reached, you will automatically be logged out of your account. This will serve as a reality check, keeping you aware of the length of your gaming session.

Wagering Limit

This tool enables you to limit the amount of money that you are able to wager on a daily, weekly or monthly basis. Once the total amount you have wagered reaches the limit, you will not be able to continue wagering. This would help protect any winnings you would have made, and give you the time to withdraw your funds successfully.

Player History

A summary of all the transactions which have taken place on your account is a feature which most operators offer. This summary will include information about wagers, results, deposits, withdrawals and pending bets. We encourage all people who gamble to keep tabs on their history, as this could protect against getting carried away.

Time Alert

The Time Alert will help you to keep track of time, and will alert you periodically, informing you about the length of your gaming sessions. The alert will also contain information about any changes in your balance, allowing you to take an informed decision on whether or not you would like to continue gambling.

Pause Account

You are always free to take a break from gambling, and we encourage you to do so if you feel that this may help you. This function allows you to close your account for a period of time of your choosing. This can be done from the website or by contacting our Customer Support team.

Self-Assessment

This tool is aimed at anyone looking to get a clearer picture of their gambling profile. The assessment is made up of a series of statements, and you will be asked to indicate how well you feel each statement describes your situation. At the end of the assessment, you will be presented with a summary of which areas of your life may be affected negatively by your gambling. You will also receive suggestion about which tools may be helpful based on your responses.

We want to help, and we are not alone!

Below you can find a number of other external tools which could help. These tools, such as the services offered by various help organisations, the blocking tools and the parental control measures can all be of help depending on your situation.

Help Organizations

Help organisations, such as GambleAware or GamCare, are dedicated to promoting responsible gambling practices and minimizing gambling-related harm. On these websites, you will be able to find information about gambling addiction, and also services aimed at individuals who have been affected by gambling. These services include counselling sessions, debt advice, information for friends and family, self-help groups, and forums. The professionals behind these organisations will be able to you or your loved one receive the support you need.

Blocking Tools

A number of third parties, including Gamban and Betfilter, offer software which will allow you to restrict your access to any website through which you can gamble. The software is robust yet discrete and, serving as an added layer of protection between yourself and gambling.

We recommend the solution offered by Gamban, as the cost is minimal and there is a lengthy cool off period if you decide to uninstall the service. If you have recently closed your LeoVegas account permanently and are interested in this software, we will provide you with a code free of charge! Please get in touch with our Customer Support team for more information about this service.

LeoCare

LeoCare is an initiative we have launched to help those of our customers who have developed a gambling addiction. If you have been a LeoVegas customer for at least 12 months, and deposited a total of €150, we will get you started with your treatment by paying for your first three therapy sessions. Please contact our Customer Support Team for more information about what we would need from you to make this happen.

Parental Control Measures

There are a number of third party applications that parents or guardians can use to restrict their children’s access to gambling websites. Installing the software offered by CyberSitter or Netnanny will give you the option to block access to these websites entirely or during specific hours. This will help you proactively prevent against the risk of minors accessing gambling websites, but can also be used to help deal with the problem once it has been discovered.

Contact us

Feel free to contact us if you would like any help or advice, or if you simply wish to talk! We also offer a list of Frequently Asked Questions which may be helpful.