We offer a number of tools and measures that will help you gamble responsibly. Each tool can be used to keep track of a specific aspect of your gambling, such as time or money management. Using one or a combination of these tools will serve as a safety net, protecting against going overboard by allowing you to plan ahead.
Below you can find a number of other external tools which could help. These tools, such as the services offered by various help organisations, the blocking tools and the parental control measures can all be of help depending on your situation.
Help organisations, such as GambleAware or GamCare, are dedicated to promoting responsible gambling practices and minimizing gambling-related harm. On these websites, you will be able to find information about gambling addiction, and also services aimed at individuals who have been affected by gambling. These services include counselling sessions, debt advice, information for friends and family, self-help groups, and forums. The professionals behind these organisations will be able to you or your loved one receive the support you need.
A number of third parties, including Gamban and Betfilter, offer software which will allow you to restrict your access to any website through which you can gamble. The software is robust yet discrete and, serving as an added layer of protection between yourself and gambling.
We recommend the solution offered by Gamban, as the cost is minimal and there is a lengthy cool off period if you decide to uninstall the service. If you have recently closed your LeoVegas account permanently and are interested in this software, we will provide you with a code free of charge! Please get in touch with our Customer Support team for more information about this service.
LeoCare is an initiative we have launched to help those of our customers who have developed a gambling addiction. If you have been a LeoVegas customer for at least 12 months, and deposited a total of €150, we will get you started with your treatment by paying for your first three therapy sessions. Please contact our Customer Support Team for more information about what we would need from you to make this happen.
There are a number of third party applications that parents or guardians can use to restrict their children’s access to gambling websites. Installing the software offered by CyberSitter or Netnanny will give you the option to block access to these websites entirely or during specific hours. This will help you proactively prevent against the risk of minors accessing gambling websites, but can also be used to help deal with the problem once it has been discovered.
Feel free to contact us if you would like any help or advice, or if you simply wish to talk! We also offer a list of Frequently Asked Questions which may be helpful.