In all the countries in which the LeoVegas Group brands are present, there are partner organisations whose aim is to help keep our customers’ Gambling habits sustainable and entertaining.
We are not taking care of our customers alone.
Getting in touch with the professionals partner organisations like GambleAware, GamCare and Gamblers Anonymous will help get you started with any treatment you may require. GamCare offer a concise list of relevant and useful information, which will serve as a more in-depth guide on where you can find help. The organisation also offers rehabilitation for problem gamblers in the form of a free counselling service as well as advice on debt management. The services also offer chatrooms, forums, and meetings wherein you can share your experiences and learn from the experiences of others. It is not possible to change the past, but your actions today could have a very positive impact on your future! The desire for change is an important step, and the National Gambling Helpline (0808 8020 133) may be a very good starting point!
Gamban blocks access to gambling sites only, without limiting your device in any other way – Gamban simply diverts you away and is available for free for all UK residents through TalkGamStop.
Informing the operator of the fact that a minor may be using their service is an important step. It is important to provide the operator with as much information as possible, as this will help them to locate the account and take action. Keep in mind that operators are forbidden by law from providing you with any information about customers’ accounts, but this does not mean that you cannot provide them with information.
Once they receive the information, most operators will act quickly to verify the age of the individual by requesting a form of photo ID, and may even restrict access to the account until this process is complete.
PARENTAL CONTROL MEASURES
This robust solution will serve as a layer of protection between your children and online gambling, and will help put your mind at ease while you contact the operator’s your child might have been playing with.