Our glossary

Here you can find a handy list of definitions of terms that are frequently used in the industry whenever the topic of responsible gaming is mentioned. If we’ve missed a term, or if you’re still unsure about anything mentioned below, feel free to contact us!

B

Blocking Tools

A number of third parties, including Gamban and Betfilter, offer software which will allow you to restrict your access to any website through which you can gamble. The software is robust yet discrete and, serving as an added layer of protection between yourself and gambling.

We recommend the solution offered by Gamban, as the cost is minimal and there is a lengthy cool off period if you decide to uninstall the service. If you have recently closed your LeoVegas account permanently and are interested in this software, we will provide you with a code free of charge! Please get in touch with our Customer Support team for more information about this service.

D

Deposit Limit

This tool allows you to limit the amount of money you are able to deposit into your account on a daily, weekly or monthly basis. If you reach the specified limit, you will be unable to add any more funds until the required time has elapsed. This is a useful tool if you feel that you are spending more money on gambling than you intend to.

G

Gambling Addiction

Gambling addiction is a serious mental health problem characterized by a loss of control over gambling, a preoccupation with gambling, irrational thinking related to gambling, a persistence of the gambling despite the behaviour negatively affecting day to day functioning. While serious, gambling addiction is an obstacle which can be overcome with the right help from professionals.

It is important to identify signs of problem gambling early in order to avoid the development of an addiction. These signs may include continuously increasing the amount of money used to gamble, gambling alone, hiding the extent of the habit, and repeated unsuccessful attempts to stop gambling.

H

Help Organisation

Help organisations, such as GambleAware or GamCare, are dedicating to promoting responsible gambling practices and minimizing gambling-related harm. On these websites, you will be able to find information about gambling addiction, and also services aimed at individuals who have been affected by gambling. These services include counselling sessions, debt advice, information for friends and family, self-help groups, and forums. The professionals behind these organisations will be able to you or your loved one receive the support you need.

L

Loss Limit

This limit enables you to limit the amount of money that you are able to lose on a daily, weekly or monthly basis. If you reach the specified limit, you will not be able to continue to wager, limiting the amount you are able to lose. This is a useful tool if you feel that you are losing more money than you afford to.

P

Parental Control Measures

There are a number of third party applications that parents or guardians can use to restrict their children’s access to gambling websites. Installing the software offered by CyberSitter or Netnanny will give you the option to block access to these websites entirely or during specific hours. This will help you proactively prevent against the risk of minors accessing gambling websites, but can also be used to help deal with the problem once it has been discovered.

Player History

A summary of all the transactions which have taken place on your account is a feature which most operators offer. This summary will include information about wagers, results, deposits, withdrawals and pending bets. We encourage all people who gamble to keep tabs on their history, as this could protect against getting carried away.

R

Responsible Gaming

This refers to the philosophy of gambling within your means and not gambling more than you afford to. The emphasis here is on entertainment – gambling is meant to be a source of entertainment, and responsible gaming practices encourage the early identification of worrying signs as well as the deployment of tools (such as limits) which can help keep you in control of your gambling. Gambling responsibly will play a crucial role in making sure that you or your loved ones are not affected negatively by gambling.

S

Self-assessment

This tool is aimed at anyone looking to get a clearer picture of their gambling profile. The assessment is made up of a series of statements, and you will be asked to indicate how well you feel each statement describes your situation. At the end of the assessment, you will be presented with a summary of which areas of your life may be affected negatively by your gambling. You will also receive suggestion about which tools may be helpful based on your responses.

Session Limit

The Session Limit enables you to specify how long you would like to be able to be logged in for. You will receive a popup before reaching the session limit, informing you that your session limit will soon be reached. Once the limit is reached, you will automatically be logged out of your account. This will serve as a reality check, keeping you aware of the length of your gaming session.

T

Take a break

If you feel that taking a break from gambling may benefit you, it is probably time to consider taking a break from gambling websites and establishments. While paused, you will not be able to log into your account, allowing you to focus on other, more important, areas of your life. Once the break has ended, it is important to carefully consider whether or not you wish to continue gambling. Remember that you are free to extend the break at any point, ensuring that you receive the time you need.

Time Alert

The Time Alert will help you to keep track of time, and will alert you periodically, informing you about the length of your gaming sessions. The alert will also contain information about any changes in your balance, allowing you to take an informed decision on whether or not you would like to continue gambling.

U

Underage Gambling

This is an important issue within the remote gambling industry. The identification of minors poses significant challenges to all remote operators, and we go to great lengths to detect any minors who may be using our service as early as possible. Underage gambling is illegal as early exposure to gambling may put the child at a greater risk of developing a gambling addiction later on in life. It is for this reason that we encourage you to intervene if you are aware of a minor who is gambling.

W

Wagering Limit

This tool enables you to limit the amount of money that you are able to wager on a daily, weekly or monthly basis. Once the total amount you have wagered reaches the limit, you will not be able to continue wagering. This would help protect any winnings you would have made, and give you the time to withdraw your funds successfully.

Contact us

Feel free to contact us if you would like any help or advice, or if you simply wish to talk! We also offer a list of Frequently Asked Questions which may be helpful.