Someone I know is a problem gambler

Lending a helping hand

Problem gambling is a serious mental health problem, but it is an obstacle which can be overcome if the individual receives professional help and support from loved ones. Helping a problem gambler can be challenging, but you can play a crucial role in this person’s life, and we are here to help support you in this journey. We have listed some information on how you can help below, and we strongly encourage you to take action if your loved one exhibits a number of the following symptoms of problem gambling.

Warning signs

Irritability and Restlessness

Irritability and Restlessness

Do you feel you are irritable or restless when you are not gambling?

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Let’s get to work on tackling the problem!

Taking the decision to help is a brave step, but it is important to keep the momentum going! We have compiled some practical advice on how we can help your loved one break free of the problem.

Getting started

Trying to help a friend or family member seek help is not always easy, but can be a very rewarding experience. You can play a crucial role in tackling the problem by arming yourself with knowledge about what types of help are available and encouraging your loved one to seek help when they are ready. It is always preferable to encourage your loved one to inform the operator of the problem, but we understand that sometimes this is not possible. If this is the case, we would strongly encourage you to contact any online operators and inform them of the situation yourself.

Keep in mind that operators are forbidden by law from providing you with any information about your loved one’s account, but the information you provide can serve as a heads-up, alerting them to the possibility of a problem and making it more likely that they may intervene. Should you need any advice on how to go about contacting operators, we would be more than happy to help!

Blocking tools

If your friend or loved one feels that they are unable to stop gambling, it would be encouraging for them to hear about the tools offered by Gamban and BetFilter. Installing this software on any device he/she uses to gamble will restrict access to any website from which a bet can be made. This discrete tool reduces the risk of relapse as it adds a secondary layer of protection between the individual and gambling, keeping them firmly on the road to recovery.

We strongly encourage you to install the software on any device you share with this individual. The purchasing options are flexible, and allow you to use the product for a period of time the individual’s needs.

Help Organisations

If a friend or family member is a problem gambler, this can take its toll on you. It is important to remember that you are not alone! There is a wealth of resources available for problem gamblers and their friends and family. GambleAware, GamCare, Gambling Therapy and Gamblers Anonymous are all dedicated to raising awareness about and minimizing the effects of problem gambling. GamCare offer a concise list of relevant and useful information, which will serve as a more in-depth guide on where you can find help. The organisation also offers specific advice for you as someone who is indirectly affected by problem gambling. A free counselling service is also available, as well as advice on debt management. The services also offer chatrooms, forums, and meetings wherein your loved one can share his/her experiences and learn from the experiences of others.

You could be a vital part of your loved one’s recovery, and we are here to support you should you need us. The fact that you are willing to help is commendable, and the Problem Gambling Support Helpline may be a very good starting point!

Self assessment

The self-assessment is a powerful tool that will allow your friend or family member to get a clearer picture of his/her gambling profile, and spot any concerning patterns early. The assessment will measure the impact gambling has on four aspects of the individual’s life: time management, financial situation, relationships and health.

Once completed, a simple graph showing the impact of gambling on these aspects will be presented, which could help make the person aware of the consequences of his/her gambling.

Contact us

We are here to provide you with advice and support every step of the way. If you require any more information on how to go about helping your friend or family member, or if you simply wish to talk about your situation, please contact us. 
We are here for you!