I am gambling more than I intend to
Taking Action
While gambling is a source of entertainment for many, it is easy to get carried away, and it is important to identify signs of gambling problems early on. It is great that you are aware of the fact that you are spending more money or time on gambling than you would like to, but it is important that you act on this insight. Taking action early will help to prevent the development of a gambling problem. We offer a number of tools you can make use of which could help you exercise greater control over your gambling. Whether you feel you are spending too much time or money on gambling, we’ve got you covered! Please select which of the two statements below you feel describes your situation most accurately.
Warning Signs
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Increasing your control over your gambling
Session Limit
The Session Limit enables you to specify how long you would like to be able to be logged in for. You will receive a popup before reaching the session limit, informing you that your session limit will soon be reached. Once the limit is reached, you will automatically be logged out of your account. This will serve as a reality check, keeping you aware of the length of your gaming session.
Time Alert
The Time Alert will help you to keep track of time, and will alert you periodically, informing you about the length of your gaming sessions. The alert will also contain information about any changes in your balance, allowing you to take an informed decision on whether or not you would like to continue gambling.
Warning Signs
Don’t forget to swipe
Increasing your control over your gambling
Deposit Limit
This will allow you to limit the amount of money you are able to deposit in a daily, weekly or monthly period. This gives you the ability to plan ahead and set limits based on the amount of money you are comfortable depositing, and will serve as protection against depositing more than you intend to.
Loss Limit
This tool allows you to limit how much of your deposits you are able to lose in a daily, weekly or monthly period. If you happen to lose the specified amount, you will not be able to continue wagering. This could ensure that you do not lose more than what you intend to, and could help you to play within your means.
Some Other Useful Tools
The following tools will allow you to exercise greater control on the amount of time and money you spend on gambling. We encourage you to use them in combination with the tools outlined above, to allow you to maximize your control, and to continue gambling responsibly.
Wagering Limit
This tool enables you to limit the amount of money that you are able to wager on a daily, weekly or monthly basis. Once the total amount you have wagered reaches the limit, you will not be able to continue wagering. This would help protect any winnings you would have made, and give you the time to withdraw your funds successfully.
Pause Account
You are always free to take a break from gambling, and we encourage you to do so if you feel that this may help you. This function allows you to close your account for a period of time of your choosing. This can be done from the website or by contacting our Customer Support team.
Self-Assessment
This tool is aimed at anyone looking to get a clearer picture of their gambling profile. The assessment is made up of a series of statements, and you will be asked to indicate how well you feel each statement describes your situation. At the end of the assessment, you will be presented with a summary of which areas of your life may be affected negatively by your gambling. You will also receive suggestion about which tools may be helpful based on your responses.
Player History
A summary of all the transactions which have taken place on your account is a feature which most operators offer. This summary will include information about wagers, results, deposits, withdrawals and pending bets. We encourage all people who gamble to keep tabs on their history, as this could protect against getting carried away.
Contact us
Feel free to contact us if you would like any help or advice, or if you simply wish to talk! We also offer a list of Frequently Asked Questions which may be helpful.
